products and services
TSI First Level Support function includes the following SAP Standard Support:Continuous Improvement
- SAP Software Updates
- Customer Issues
- Proactive Services
- Monitoring for Systems & Core Business Processes
- Access to SAP's Online Community
- Implementation Tools & Methodologies
- Customer Development and Modification
- Business Process Automation
- Integration Tools and Workflow Engines
- Testing Tools
- Administration and Operations
- Software Change Management